Straightforward Pricing.
Reliable Support.
Symphony Licenses
Symphony licensing is based on the number of contract vehicles (GWACs/Pools/IDIQs), not the number of contracts, contract holders, vendors, ordering activities, orders, or users (seats).
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| Software Updates |
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| Contract Vehicle Setup |
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| Symphony Configuration |
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| Contract Vehicle On-Ramping |
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| Custom Reports |
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| Scope Review |
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| Customer Support | Tier 1 | Tier 2 |
| Email Support | 1 Hour Response Time 12 x 7 | 2 Hour Response Time 12 x 5 |
| Customer Training | Quarterly Webinar | Quarterly Webinar |
| Contract Holder Training | Quarterly Webinar | Quarterly Webinar |
Symphony for the Enterprise - Orchestrate
Apex Logic offers an Enterprise License for Symphony Performer and Audition that enables customers to add value through simplified license management, valuable features, and white glove services. Get all your contracts organized under one view and integrated with your systems.
Features Included:
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Single entry for all agency users, ordering activities, and contract holders |
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Management Dashboards with a holistic view of all contract vehicle activity |
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Management Dashboard for Industry with single vendor management interfaceSymphony Configuration |
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Management Dashboard for Ordering Activities with single buying and research interface |
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Market Research dashboards across all contracts |
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Contract management |
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Single login for all users in your environment |
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Dedicated program manager for your agency |
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Dedicated cloud and deployment engineer for your agency |
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Dedicated security manager for your agency |
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Quarterly Product Roadmap review and prioritization of your needs |
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Optional Integration team for systems that need data from Symphony and vice versa |
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Optional White Label User Interface for an extra fee |
This is in addition to all the benefits of individual licenses!
For our government pricing visit our GSA Advantage schedule
We can also offer the following services at an additional cost
Stories From Our Customers
Hear what our customers have to say about their experience working with us.
Apex's security monitoring process is top of the line and they have kept us compliant with constant updates to IT Security requirements from the Department without any interruptions in service. I highly recommend Apex Logic for any future opportunities.
Your responses are detailed, helpful, and nearly instant. I can't tell you how many people I have showed at the office just to show how great the features are and how easy it is to use (not to mention fast).
Apex Logic has provided outstanding IT support to NITAAC throughout this contracts performance. They have met all major development deliverables, provide excellent onsite customer support, manage all financials and labor hours in accordance with the contracts terms and conditions, and routinely exceed expectations.
GSA’s ASTRO - for unmanned vehicles contract was released on Symphony with over 600 proposals received and 0 bid protests. GSA is calling this “heroic”
Apex Logic demonstrated great flexibility in working with GSA to add functionality to the so ware/platform. As different scenarios were presented, Apex Logic worked around the Government schedule and provided timely updates. This allowed government evaluators to have access to the platform within the expected timeframes. Apex always met or exceeded their required timeframes.
